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Sun Country + Allegiant Acquisition FAQs

On May 13, Allegiant completed its acquisition of Sun Country Airlines to create a leading, more competitive leisure-focused U.S. airline. Customers can continue to book and fly with Sun Country as usual and all existing rewards will continue to be honored.​

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Read the full press release here or visit allegiantair.com/together-we-fly for more information.

 

Please review the following FAQs related to the acquisition. 

What can customers expect from the combined airline?  

  • This combination will provide more opportunities to save on more enhanced travel options with:  

    • More choice of nonstop flights across both airlines’ networks with service to nearly 175 cities with more than 650 routes across the U.S., Mexico, Central America, Canada and the Caribbean. 

    • Access to more modern aircraft, including Allegiant’s fleet of next generation 737s.   

    • Increased service from Minneapolis-St. Paul International Airport (MSP) to small and mid-sized cities where Allegiant has a presence. 

    • A strengthened, high-value customer loyalty program, providing more ways to save, earn and redeem points.  

    • Continued investment in the communities we serve, supporting jobs and local economies.  

Can I still book flights with Sun Country?  

  • Yes. Customers can continue to book flights with Sun Country with confidence at www.suncountry.com or through the Sun Country mobile app.  

Will this impact my existing travel reservations? Do I need to rebook through Allegiant’s website/mobile app? 

  • No. Customers will not see any changes to their existing travel reservations.  

  • Customers can continue to book future travel with Sun Country as usual at www.suncountry.com or through the Sun Country mobile app. All existing rewards will continue to be honored.  

Will anything change for customers immediately? 

  • No. It is business as usual at Sun Country. We look forward to serving our customers with low fares and nonstop service to nearly 100 unique destinations across the U.S., Mexico, Central America, Canada and the Caribbean now and into the future.  

  • Customers can continue to book future travel with Sun Country as usual at www.suncountry.com or through the Sun Country mobile app. All existing rewards will continue to be honored.  

Will there be changes to Sun Country flight pricing?  

  • As a combined company primarily serving leisure travelers, we will continue to offer low fares. 

  • By bringing together two of the leading low-fare airlines, the combined airline expects to keep fares competitive while expanding customer choice.  

Will Sun Country keep flying out of MSP?  

  • Yes. MSP will remain a key anchor city and we will maintain a significant presense in Minneapolis-St. Paul.  

  • The combination does not change Sun Country’s commitment to serving the MSP region. 

Can I use a Sun Country ticket to fly on Allegiant, or a Allegiant ticket to fly on Sun Country? 

  • No. At this time, tickets issued by Sun Country are valid only on Sun Country flights, and tickets issued by Allegiant are valid only on Allegiant flights.  

What does this mean for Sun Country loyalty program members? What will happen to my points?  

  • Our Sun Country Visa Signature® card and Rewards points will retain their value and you can continue to earn and redeem points to enjoy your benefits. 

  • Rewards balances cannot currently be combined or used interchangeably. Customers should continue using each airline’s rewards program as they do today.

What does this mean for my Sun Country Visa Signature® card?  

  • There are no changes to the benefits of your Sun Country Visa Signature® card. 

  • You can spend confidently knowing your benefits and rewards will retain their value.

  • Any future updates will be communicated in advance.

Can I combine my Sun Country and Allegiant rewards and use them together?

  • No. At this time, Sun Country and Allegiant loyalty programs remain separate, and balances cannot be combined or used interchangeably.  

  • Customers should continue to earn and redeem rewards according to each airline’s existing program rules. 

What happens to group sales?

  • There are no immediate changes to either group program. Both Allegiant® and Sun Country's group programs will continue to operate independently. Any future integration will be communicated in advance.

Can I still use my Sun Country voucher? 

  • Yes. All Sun Country vouchers remain valid and can be used in accordance with their existing terms and conditions.  

  • This announcement does not change how or when vouchers can be redeemed.  

  • Customers should continue to manage and redeem vouchers at www.suncountry.com or through the Sun Country mobile app.

Who do I contact if I have issues with my booking during the transition? 

  • Customers should continue to contact Sun Country Reservations for any questions or issues related to Sun Country bookings or click on Manage Trip on www.suncountry.com.

What will the combined company be named? 

  • The combined airline will eventually integrate into a single operating platform and loyalty program and fly under the name Allegiant.  

Where will the combined company be located? 

  • The combined company will be headquartered in Las Vegas where Allegiant is based but it will maintain significant presence in Minneapolis-St.Paul. 

 Will routes or schedules change?

  •  There are no immediate changes. Any future updates will be communicated in advance.

 When will the airlines fully combine?

  • Bringing the two airlines together operationally will happen over time and requires a multi-step regulatory process.

 Why are Allegiant and Sun Country combining?

  •  Both airlines share a focus on leisure travel and complementary route networks. Together, the combined airline can:

    • Expand destinations

    • Improve flexibility and reliability

    • Offer more value to travelers 

 What is staying the same today?

  • Sun Country flights continue operating as scheduled

  • Existing reservations remain valid

  • Customers should continue using Sun Country’s website, app, airport counters, and customer service channels

  • Loyalty programs and credit card benefits remain separate today.

 What is not changing?

  • Sun Country flights continue operating as scheduled

  • Existing reservations remain valid

  • Customers should continue using Sun Country’s website, app, airport counters, and customer service channels

  • Loyalty programs and credit card benefits remain separate today.

Where can I find additional information and updates?
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