Fly Forward: About our airline operations
- Sun Country
- May 7
- 1 min read
Before the wheels ever lift off the runway, a lot of moving parts have already clicked into place—and that’s where our operations team shines. In this next installment of our Fly Forward series, we’re stepping into the world of airline operations to show what it really takes to run a smooth, safe, and reliable airline.
You’ll see the flight operations coordinators, crew scheduling team, dispatchers, ground operations agents, ramp agents, maintenance controllers, airport customer service agents, and baggage team who are constantly communicating, adjusting, and problem-solving. These are the folks who think ahead, stay cool under pressure, and thrive in the rhythm of constant motion.
It’s a world of precision and teamwork. Systems and speed. You won’t see them while cruising at 30,000 feet, but their fingerprints are on every single
flight. These roles aren’t just critical to our operation—they are the operation.
“We’re proud of the team behind the scenes. The thinkers, doers, and difference-makers who show up every day to make air travel happen—for travelers going to dream destinations to have meaningful experiences. And they deliver,” said CEO Jude Bricker.
This series is all about showcasing the people who power our airline. And when it comes to our airline operations team, we’re proud to highlight the ones who make it all happen—because when they coordinate, communicate, and collaborate, we all Fly Forward.
